Refund & Cancellation Policy

1. Free AI Visibility Audit

BeNoticed.AI offers every new account one free AI Visibility Audit. There is no time-based trial.

• No credit card is required to run the free audit
• You receive your AI visibility report with no charge
• Ongoing tracking, recommendations and AEO content require a paid subscription
• Paid plans are billed immediately upon subscription

Since no payment is taken for the free audit, no refund is applicable to it.

2. Subscription Cancellation

You may cancel your subscription at any time through your account settings. Upon cancellation:

• Your subscription will remain active until the end of the current billing period
• You will not be charged for subsequent billing periods
• Access to paid features will end when the current period expires
• Your data will be retained for 90 days after cancellation, then deleted

3. Refund Eligibility

We offer refunds under the following circumstances:

3.1 Full Refund (within 7 days of first payment)

If you are not satisfied with the Service within 7 days of your first payment, you may request a full refund. This applies only to the first billing cycle.

3.2 Service Unavailability

If the Service is unavailable for more than 72 continuous hours due to our fault, you may be eligible for a pro-rata refund for the affected period.

3.3 Duplicate Payments

In case of accidental duplicate payments, the extra amount will be refunded in full.

4. Non-Refundable Situations

Refunds are NOT provided in the following cases:

• Partial month usage after the 7-day money-back period
• Change of mind after the 7-day period
• Failure to cancel before the renewal date
• Violation of Terms & Conditions leading to account termination
• Downgrade from a higher plan to a lower plan mid-cycle

5. How to Request a Refund

To request a refund, please follow these steps:

1. Email us at hello@benoticed.ai
2. Include your registered email address and reason for refund
3. Provide any relevant transaction IDs or payment details
4. Our team will review your request within 2 business days

6. Refund Processing

Once a refund is approved:

• Refunds are processed within 5-7 business days
• The amount will be credited to the original payment method
• Bank processing times may add 3-5 additional days
• You will receive email confirmation once the refund is initiated

7. Payment Failures & Grace Period

If your payment fails on the renewal date:

• You will receive email notifications about the failed payment
• A 7-day grace period is provided to update payment information
• During the grace period, features remain accessible
• After 7 days, access to paid features will be suspended
• You can reactivate by making a successful payment

8. Plan Changes

Upgrades: When you upgrade to a higher plan, you will be charged the difference immediately and the new plan takes effect right away.

Downgrades: When you downgrade to a lower plan, the change takes effect at the start of your next billing cycle. No partial refunds are provided for the remaining period on the higher plan.

9. Contact Information

For any questions regarding refunds or cancellations, please contact: