Privacy Policy

1. Introduction

BeNoticed.AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. This policy is compliant with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDP Act).

2. Information We Collect

We collect the following types of information:

2.1 Personal Information

• Name and email address
• Company name and website
• Role/designation
• Billing information (processed by Razorpay)

2.2 Usage Information

• Queries and brands you track
• Feature usage patterns
• Log data (IP address, browser type, pages visited)

2.3 Cookies & Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use collected information to:

• Provide and maintain the Service
• Process transactions and send billing communications
• Send product updates and marketing communications (with consent)
• Analyze usage to improve the Service
• Respond to support requests
• Comply with legal obligations

4. Third-Party Sharing

We may share your information with:

• Razorpay: For secure payment processing
• Analytics providers: For usage analysis (anonymized data)
• Cloud service providers: For hosting and data storage
• Legal authorities: When required by law

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. Upon account deletion, we will delete or anonymize your data within 90 days, except where retention is required by law.

7. Your Rights (Under DPDP Act 2023)

As a data principal, you have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Erasure: Request deletion of your data
• Grievance Redressal: File complaints about data handling
• Nomination: Nominate another person to exercise rights on your behalf

To exercise these rights, contact us at hello@benoticed.ai

8. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this policy periodically.

10. Grievance Officer

In accordance with the IT Act 2000 and DPDP Act 2023, we have appointed a Grievance Officer. For any privacy-related concerns or complaints, please contact:

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@benoticed.ai